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When ChatGPT’s Warmth Went Cold: User Backlash Against GPT-5 Update

OpenAI's release of the GPT-5 chatbot, designed for deeper reasoning but less emotional warmth, sparked a wave of user disappointment and protests, prompting the company to restore access to earlier versions for paying subscribers.

By Fatima Ahmed • August 20, 2025 6 MIN READ

Markus Schmidt was among many users caught off guard when OpenAI updated its chatbot and removed access to previous versions.

Markus Schmidt and many others were surprised when OpenAI updated its chatbot and discontinued access to earlier versions.

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When ChatGPT’s Warmth Went Cold: User Backlash Against GPT-5 Update

Users Mourn as OpenAI’s ChatGPT Update Alters Familiar Interaction

Navigating the Complexities of Upgrading to a New iPhone

Trending in #user experience

When ChatGPT’s Warmth Went Cold: User Backlash Against GPT-5 Update

Users Mourn as OpenAI’s ChatGPT Update Alters Familiar Interaction

Navigating the Complexities of Upgrading to a New iPhone